. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- During high-demand periods, processing times may be slightly extended.
- Orders paid via cryptocurrency will only be processed after full blockchain confirmation.
Shipping Methods & Delivery Times
We offer multiple shipping options depending on your location.
- Standard Shipping: Estimated delivery within 5–15 business days
- Express Shipping: Estimated delivery within 2–7 business days
Delivery times are estimates and may vary due to factors beyond our control, including courier delays, customs processing, or local disruptions.
Discreet Packaging
Your privacy is our priority.
- All orders are shipped in plain, unbranded packaging
- Packages are securely sealed, odor-proof, and tamper-resistant
- No mention of cannabis-related contents will appear on the package or shipping label
Shipping Locations
We ship to most international destinations. However:
- It is your responsibility to ensure that the products you order are legal in your country or region
- We reserve the right to refuse shipping to certain locations where restrictions apply
Customs, Duties & Import Regulations
For international orders:
- Customers are fully responsible for customs duties, taxes, or import fees
- We are not responsible for delays caused by customs inspections
- If a package is seized or destroyed due to local regulations, we do not guarantee refunds or replacements
We strongly recommend researching your local laws before placing an order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email (where available).
- Tracking updates depend on the courier service and destination country
- In some regions, tracking may be limited or delayed
Lost, Delayed, or Stolen Packages
We are not liable for:
- Shipping delays caused by carriers or customs
- Lost or stolen packages marked as “delivered”
However, we will do our best to assist you in resolving any shipping issues with the courier.
Incorrect Shipping Information
Please ensure that your shipping details are accurate at checkout.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
- If an order is returned due to incorrect details, reshipping fees may apply
Split Shipments
In some cases, orders may be shipped in multiple packages depending on product availability or warehouse location. You will be notified if this occurs.
Delivery Issues
If your order has not arrived within the estimated timeframe:
- Contact our support team with your order number
- We will investigate and assist where possible
Claims for missing items must be made within a reasonable timeframe after delivery.
Risk & Responsibility
Once your order has been handed over to the shipping carrier:
- The risk of loss transfers to the customer
- We are not responsible for delays, damages, or losses during transit
Policy Updates
We reserve the right to update this Shipping Policy at any time. Changes will take effect immediately upon posting on the website.
Contact Us
If you have any questions regarding shipping, delivery, or tracking, please contact our support team through the website.
